Difference between revisions of "Contact information"

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== For potential new industry or academic partners ==
 
== For potential new industry or academic partners ==
If you are interested in the DeepSense ocean innovation platform then please visit https://deepsense.ca and contact info@deepsense.ca for more information on starting a DeepSense project.
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If you are interested in the DeepSense ocean innovation platform then please visit https://deepsense.ca and contact ([mailto:info@deepsense.ca info@deepsense.ca]) for more information on starting a DeepSense project.
  
 
== For students interested in working on current DeepSense projects ==
 
== For students interested in working on current DeepSense projects ==
Please contact the scientific director of DeepSense, Evangelos Milios ([mailto:eem@cs.dal.ca eem@cs.dal.ca]).
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Please contact the ([mailto:info@deepsense.ca info@deepsense.ca]) if you are interested in working on current or future DeepSense projects.
  
 
== For technical support with the DeepSense platform ==
 
== For technical support with the DeepSense platform ==
  
Contact [mailto:support@deepsense.ca support@deepsense.ca]. Your issue will be submitted to our ticket tracking queue and responded to promptly.
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Contact ([mailto:support@deepsense.ca support@deepsense.ca]). Your issue will be submitted to our ticket tracking queue and responded to promptly. It would be very helpful if you provide the following information for us to help you solve your problems:
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1. Your full name<br>
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2. Your username on DeepSense<br>
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3. If the problem is about your LSF jobs, please send the job ids<br>
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4. Descriptions of your problems/questions<br>
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5. The exact error messages<br>
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6. Screen shots of your output or errors<br>
  
 
== DEEPSENSE-USERS Mailing List ==
 
== DEEPSENSE-USERS Mailing List ==

Revision as of 18:39, 7 December 2020

For potential new industry or academic partners

If you are interested in the DeepSense ocean innovation platform then please visit https://deepsense.ca and contact (info@deepsense.ca) for more information on starting a DeepSense project.

For students interested in working on current DeepSense projects

Please contact the (info@deepsense.ca) if you are interested in working on current or future DeepSense projects.

For technical support with the DeepSense platform

Contact (support@deepsense.ca). Your issue will be submitted to our ticket tracking queue and responded to promptly. It would be very helpful if you provide the following information for us to help you solve your problems:

1. Your full name
2. Your username on DeepSense
3. If the problem is about your LSF jobs, please send the job ids
4. Descriptions of your problems/questions
5. The exact error messages
6. Screen shots of your output or errors

DEEPSENSE-USERS Mailing List

We maintain a mailing list for deepsense users

https://listserv.dal.ca/index.cgi?A0=DEEPSENSE-USERS

The mailing list is primarily intended to provide information such as service interruptions or important updates.

During the onboarding process you should be added to the mailing list. If you are not on the mailing list and wish to be added you can visit the above link or send us an email using one of the above methods.