Backup Policies

Backup policy

As noted above, the home directory, and data filesystems are backed up each evening (in addition to software, and other things). Our backup server keeps seven versions of each file. That is, if you change the contents of a file that has been backed up, the server will keep the old version (up to 6 of them), and backup the new version. Once a user deletes a file, the newest version is kept on the backup server for 30 days, after which recovery will not be possible. Previous versions of a file deleted by the user will not be saved.

If you need to recover an older version of a file, or a deleted file, please contact (support@deepsense.ca).

Data retention policy

When a project starts, it must have completion date. Once a user leaves DeepSense, a project is completed, or the completion date passes, it is expected that user will take their results, and remove their data in a timely fashion. Data may be purged 30 days after the project is completed. This can be extended to three months, if required. To do so, contact (support@deepsense.ca). Please include a paragraph justifying your need.

For users working on multiple projects, their home directory will remain until they are done with all projects.